Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education.  CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break.  We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs..
 
The Director of Admissions II position is a senior-level position that combines strategic planning and recruitment, data analysis and relationship management. The individual in this position is a strong proponent of the open access community college mission who continuously evaluates processes, policies, and practices to ensure a barrier-free admissions experience. The director oversees the admissions department – including recruitment, admissions services, and international student compliance – and provides leadership in developing and assessing innovative recruitment strategies and initiatives designed to attract new market segments and expand the student base. The director develops, trains, and leads a high-performance team.   Working collaboratively with key departments and committees, the director creates, implements, monitors, and evaluates a college-wide Recruitment Plan.  The director develops strong partnerships/alliances internally with learning divisions of the college (Division of Learning, Office of Educational Partnership and Continuing Education and Workforce Development), and externally with public and private schools and community partners through timely communication and clearly established goals.

Reports to: Vice President, Student Equity and Success

The hiring salary for this position will be from the min to mid-point of the salary range advertised. This position is open until filled.  

70% Department Leadership 

• Direct the work of the Admissions office, including recruitment, and the Admissions Services Center.
• Manage day-to-day department operations, including monitoring and evaluating the activities of the department.
• Select, supervise, and evaluate the professional and support staff assigned to the department.
• Provide or secure training for staff, to ensure adherence to laws, policies, procedures, processes, and excellent service. 
• Oversee the development and administration of a balanced budget.
• Provide leadership to ensure the utilization of a variety of effective and best practices in admissions, recruitment, and call centers, to ensure high quality delivery of student support services.
• Ensure that services meet the needs of both credit and continuing education students and integrates services for special populations into programs in the department (returning adults, high school students, etc.).
• Ensure that admissions and residency policies are enforced.
• Implement new technology to better serve current and prospective students. 
• Manage relevant content for admissions, dual/concurrent, and orientation websites.
• Develop initiatives to increase enrollment and utilize data for continuous improvement.
• Develop an annual recruitment calendar with accompanying goals, intended outcomes, and an evaluation plan.
• Develop and monitor the AOD unit assessment plan (Yearly Game Plan) and report yearly outcomes.
• Participate in the marketing of student services through preparation of materials for the college catalog, student handbook, brochures, the web, and social media.
• Oversee the CRM (Ellucian Recruit) to ensure effective communication to suspects, prospects, and applicants at each stage of the enrollment funnel.

• Analyze activity at each stage of the enrollment funnel and develop strategies to move suspects, prospects, and applicants through to the next stage of enrollment. 
• Provide a metrics report on all admissions activities three times per year (fall, spring, summer), highlighting tactics that increased enrollment.
• Provide weekly, monthly, and an annual enrollment report which highlights the enrollment funnel, including total contacts, applicants, enrolled, and other enrollment related data. 

• Oversee and/or respond to inquiries of the U.S. Immigration Service regarding international students.
• Oversee and/or Prepare I-20s, enters student information into SEVIS database, advises students on F-1 status and monitors their academic progress.
• Serve as the Primary Designated School Officer and work with Designated School Officer (DSO) to help international students navigate the enrollment process, including but not limited to registering students in SEVIS, educating students on compliance with regulations, and maintaining the international records.
• Remain informed about international policies and laws, ensure that the college stays in compliance with international student regulations.

• Represent the Admissions Department (AOD) on college wide   committees and  meetings, especially campus committees that directly impact the vision of the department.
• Participate in Maryland community colleges admissions affinity group.
• Develop strong partnerships/alliances with academic departments and the college community through timely communication and clearly established goals.
• Collaborate with local school systems and private high schools by retrieving student data and planning recruitment visits. This includes coordinating recruitment efforts and the registration process for dual on-campus and dual in-school classes. Provides information to local schools about their students’ enrollment, progress, and success at CSM.

• A bachelor’s degree is required.
• Five years’ experience in student service area with progressively greater responsibility.

• Prior experience in a college admissions office preferred.
• A master’s degree in education or a related field is preferred.
• Prior experience in a community college preferred.
• Experience with international students preferred.

• This position requires financial disclosure.

Knowledge, Skills and Abilities: 

• Demonstrated ability to work effectively with students, peers and community organizations.
• Effective managerial, supervisory, and human relations skills.
• Excellent oral, written, and interpersonal skills.
• Ability to develop and manage budgets.
• Ability to work with professional integrity and discretion.
• Capacity and willingness to accept duties with initiative and resourcefulness.
• Strong analytical skills including data gathering, analysis, assessment and evaluation, and evidence-based planning.
• Must maintain insurability for vehicle use under the college’s liability insurance coverage.
• Proficient in Microsoft office suite.

General Employment Information

The College of Southern Maryland is an Equal Opportunity Employer. 

Background Checks

The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students.  The final candidate for this position will be subject to the following background checks:  Criminal History Check and Sex Offender Registry Check.

Conflict of Interest policy

No College of Southern Maryland employee shall engage in or have a financial interest, directly or indirectly, in any activity that conflicts or raises a reasonable question of conflict with his or her duties and responsibilities. CSM Employees shall not at any time engage in any outside employment or independent consulting that would adversely affect their employment status or performance as employees at the college, create a conflict of interest, or, with the exception of constitutionally protected activities, would compromise or embarrass the college, or adversely affect professional standing. Any full-time college employee who also holds a full-time position or its equivalent in consulting elsewhere (whether permanent or seasonal) will be deemed to have a conflict of interest and will be asked to resign from one of the full-time positions.  Full-time employees must promptly disclose in writing, on a form available from the Human Resources Office, to the college all other full-time employment or its equivalent in independent consulting.  

Employment Frequently Asked Questions

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