Program Associate - Pack Essentials
Job Description
Posting Number
PG194728SPInternal Recruitment
NoWorking Title
Program Associate - Pack EssentialsAnticipated Hiring Range
$45,000 - $50,000Work Schedule
Monday-Friday, 8am-5pm; occasional evening and weekend work may be required during heavy workload periodsJob Location
Raleigh, NCDepartment
Resiliency & Community SupportAbout the Department
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. The Division of Academic and Student Affairs is the place to work for faculty and staff who are passionate about promoting the success of the whole student.
Resiliency and Community Support is a newly formed team that supports the student experience by aligning several programs and functions that support student well-being, sense of belonging, and promotes a supportive, safe campus environment. These professional staff facilitate NC State’s Pack Essentials program that supports students in meeting basic needs. Additionally, the team is charged with supporting signature university events such as Packapalooza and critical functions in support of student success such as follow-up on individual student inquiries, absence verification, and written student complaints. Finally, this team supports the campus resilience operations in response to emergency and crisis situations and provides critical postvention leadership.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:
- Medical, Dental, and Vision
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- And so much more!
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The University Program Associate (UPA) for Pack Essentials provides administrative and programmatic support for the implementation of institutional initiatives that support students in meeting their basic needs. We’re looking for a highly organized and collaborative individual to join our team. The successful candidate will be adept at essential administrative tasks, including calendar management, arranging space reservations, providing meeting technology support, and managing agendas, notes, and minutes. You must possess the ability to prioritize tasks effectively amidst competing demands and have a proven capacity to develop and maintain productive, collaborative work relationships to ensure seamless service. Strong verbal communication skills, tailored to varied audiences, are also essential for this role.
Duties include:
Program Administration and Support (60%)
- Maintain program applications for students to access Pack Essentials and other student support programs.
- Provide support for the operation of the university’s Feed the Pack Food Pantry.
- Receive and process applications for Pack Essentials grants and other student support programs.
- Provides support and coordination for program review teams, steering committees, and other advisory groups for student support programs.
- Maintain the website for the Pack Essentials Program, the Feed the Pack Food Pantry, and other student support programs.
- Manage communication with campus partners.
- Process program specific contracts to support student assistance programs.
- Maintain knowledge and information about community resources that students can be referred to meet basic needs.
- Support the Program Director and DASA Development with fundraising and gift stewardship for student support programs.
- Coordinate with Campus Enterprises to ensure that the Meal Share program is implemented and maintained.
- Follows requirements for confidentiality required under Family Education Rights and Privacy (FERPA).
- Supervise food pantry student workers and volunteers.
Financial and Records Management (20%)
- Collaborate with the Office of the Financial Aid for the disbursement of Student Emergency Funds to ensure that other student aid is not impacted.
- Ensure financial student awards are communicated through the appropriate platform for further processing in student Financial Aid.
- Process travel, purchasing, and other expenditures for the department.
- Reconcile purchasing cards and departmental projects.
- Provides financial reports as needed.
General Administration Support (20%)
- Provides general administrative support including calendar, meeting, and logistics support for the program director.
- Provide back-up support for the program director for community support and the assistant vice chancellor.
- Cross-train with the program associate for community support to ensure sufficient coverage for unit obligations.
Other Responsibilities
- Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- N/A
Preferred Qualifications
- Demonstrated ability to independently create written communications that are error free and effectively articulate a purpose.
- Ability to supervise, train, and mentor student employees and interns.
- Experience working in higher education.
- Experience developing and maintaining a website.
- Experience using Google Productivity Suite including Gmail, Calendar, Sheets, Google Forms, and Google Docs.
Required License or Certification
- N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
10/17/2025Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
10/24/2025Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume”.
Special Instructions
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.
Position Number
00111663Position Type
SHRAPosition Classification Band Title
University Program AssociatePosition Classification Band Level
JourneyPosition Classification Salary Range
$ 35,589 - $ 64,499Salary Grade Equivalency
NC09Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
240802 - Resiliency & Community SupportEEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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